Maintain or enhance existing On-Demand deployments through EKIS Supplemental Services. EKIS delivers the technical expertise needed to keep On-Demand installations operating smoothly and efficiently. From the application and system configuration to patch installations, upgrades, tuning, or other administrative tasks.
All Oracle Managed Services include EKIS PROPRIETARY systems administration software, which continually monitors system functions and triggers alerts in the event of an outage or error condition. Operational and performance data captured by this monitoring technology is transmitted to our Managed Services team via secure network connections. At the same time, it is being logged for review and historical reporting using a Web-based Administration Console by IT or other authorized users.